I'm a new user a this forum. I've been searching the forums for solutions to my problem, but unfortunately I don't speak German. I bought a Medion MD96700 PNA1500 while working in Frankfurt in 2006. I see that my problem seems a bit common from some of the other threads, but I didn't really see any solutions - at least none that I understood.
My unit was working fne until I removed the battery a couple of days ago to check the model and part numbers - not remembering the numbers could be found under the GPS antenna. The unit has not booted since reinstalling the battery. I have even performed a Hard Rest a few times a suggested in some of the other threads but to no avail. Here's the text of my tech support request sent to Medion yesterday:
> Sonderauswahl: PNA1500
> Seriennummer: US1G5A33815
> MD Nummer: 96700
> I am having a problem getting my Pocket PC to start. I had removed the battery to get the model numbers (not realizing the numbers could be found under the GPS antenna). When I replaced the battery, the unit indicates "Loading" and then changes to the blue "Mobile Navigationsystem" screen. However, it then powers off to a blank screen and will not start. I tried removing the battery again and the same thing happens after replacing the battery and also whenever pressing the power button. I have tried the "Reset" button and a "Hard Reset" and still the same sequence and not booting. The blue "Mobile Navigationsystem" screen shows R9.3.201.1026.1 in the upper left corner before the screen goes blank. Can you assist me in starting my unit?
>
I had a problem like this about 3 years ago, but the unit eventually rebooted and everything seemed fine. Is there a battery inside powering the bios or something that needs replacing? Any help would certainly be greatly appreciated while I'm waiting for Medion to reply. Happy New Year's greetings to all. Cheers, Ralph!