> 1)
> i think the teleatlas cards for austria (vienna) are about 2 years old...
> is there a posibillity to update the cards for free? or have you to buy a
> new card from teleatlas?
There is no free update available and we have to buy new map data again from
Tele ATlas when it is available. We hope to receive new map data summer next
year from our data supplier. We
will post any news on our website when it is available.
> because i bought the system 2 days ago...and the cards are about 2
> years old!
>
At TomTom it is our goal to provide highly reliable and accurate travel
solutions. We are aware that sophisticated functionality relies on an equally
high standard of data quality.
TomTom does NOT collect the data used in our products. We have, however, been
highly selective with our data sources in order to meet the high expectations
of
our users.
Our products use data collected by a leading European "street level"
data
provider. This data has been thoroughly tested for use with high precision
turn-by-turn route applications. The data includes one-way streets, turn
restrictions as well as information about road type and the average speed per
road. From these attributes, our applications calculate routes that keep your
travel time to a bare minimum.
We are aware of the fact that in certain areas, the data is not complete. We
apologise for any inconvenience this may cause you. Unfortunately, as we are
not
collecting road data ourselves we have limited control over such coverage
issues. We can, however, assure you that the data we are supplied with is
continually being improved. Equally, the number of countries for which we have
maps is constantly growing. We see it as our top priority to ensure our
products
are as thorough and inclusive as possible. We will pass on your comments about
the data to our data supplier to use as input for future improvement of the
data.
> 2)
> when you want to navigate (via GPS) and he calculated a route...is
> there a chance to hit a button like "calculate another route"?
There is currently no option for this but we have filed your suggestion and we
will use it as input for a future release.